Support

Bear Strength designs and builds rugged training tools for grip, control, and durability.

If you need help, we’re here to support the gear and the people using it.

📧 Email:

support@getbearstrength.com

We typically respond within 1–2 business days.

Order confirmation

You’ll receive an email confirmation immediately after purchase.

Order updates

For items that are built to order or offered as preorders, we’ll send updates as production and shipping progress.

Cancellations

If your order has not shipped, you may request a cancellation or refund.

Where we ship

We currently ship within the continental United States.

Shipping costs

Shipping rates are shown at checkout.

Tracking

Tracking information is provided once your order ships.

If you experience an issue with your order, contact us and we’ll work with you to find a fair solution.

Return and refund eligibility may vary by product and condition.

Full details are outlined in our Terms of Service.

Bear Strength products are backed by a limited warranty covering defects in materials and workmanship under normal use.

Warranty terms may vary by product.

For details, see our Warranty Policy.

Our products are intended for experienced users.

Always install equipment correctly and train responsibly.

If you have questions about proper use, installation, or compatibility, reach out before training.

Email us at:

support@getbearstrength.com

To help us respond quickly, please include: